If someone walked into your store carrying a big bag of cash with your name on it, you wouldn’t let them hang around and then just walk out, would you?  You would probably want to talk with them, gratefully accept their gift, and maybe learn what brought them in the first place and how to get them to come back.
Is it ridiculous to think you might have let an opportunity or two walk out the door?
Here’s the good news.  You can take control and make the necessary adjustments to start engaging with those visitors today.  You just need to train your staff to be more curious, ask more questions, gather more information and let all your guests know how you will be engaging with them.
That might seem impossible…like something your staff would never do.  What if you could use technology to do it for you?  There are lots of options available, including loyalty programs and mobile apps.  Another option, which can help enhance the effectiveness of loyalty programs and mobile apps, is WiFi engagement.
If you are curious about how WiFi engagement can help your business, you are welcome to join Telesystem and Telworx for a complimentary, interactive workshop Tuesday morning, December 13 at 10:00 Pacific.